Frequently Asked Questions
Shipping & Delivery
It typically takes less than 2 business days for your order to ship. When it ships you'll receive a notification.
It depends on where you are located. It normally takes less than a week using our standard shipping and just a few business days using our expedited shipping. Delivery details will be provided in your confirmation email.
No. We currently only ship within the United States.
Returns & Exchanges
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hey@lovegigis.com.
Unfortunately, we cannot provide refunds or accept returns of gift cards.
Sizing & Fit
Size guides provided by our brands are available on all products pages and a full collection is available in our size guide.
When you receive your order, try it on immediately. If something doesn't fit, let us know right away and we'll start a return to exchange it for the correct size.
Orders & Payment
We multiple kinds of payment on our website including credit cards and digital wallets. We do not accept checks.
Contact & Support
Use our contact form quick resolution of any issues or email us at hey@lovegigis.com